FAQ

Frequently Asked Questions

What does the catalog include?

Our current selection includes Beauty Tools, Blush, Bronzer, Brush Care, Cleansers, Color Corrector, Concealer, Contour, Eye Brushes, Eye Care, Eyebrow, Eyeliner, Eyeshadow, Face Brushes, Face Primer, Face Primers, Finishing & Setting Powder, Foundation, Hair Care, Highlighter, Lip Balm & Care, Lip Gloss & Stain, Lip Liner, Lip Makeup Kits & Sets, Lipstick, Makeup Kits & Sets, Makeup Removers, Makeup Sponges & Applicators, Mascara, Moisturizers, Setting Spray, Skincare Kits & Sets, Sunscreen, Treatments & Serums, Uncategorized, Value Brush & Tool Sets. Each product page supplies the controlling options, directions, ingredients or materials, warnings, and specifications.

When is shipping free?

Shipping is free only when checkout displays a free rate for that order and destination.

What delivery timing should I expect?

Preparation normally takes 1?? business days, followed by an estimated 2?? business days in carrier transit. Transit estimates are not guaranteed.

Can I return an item simply because I changed my mind?

No. Requests are limited to damaged, defective, incorrect, or materially misdescribed items reported within 30 days of delivery.

What is needed for a problem item?

Provide the order reference, purchasing email, explanation, and clear photos or video. Wait for written authorization before sending anything back.

How can I pay?

Use one of the payment methods presented by the live checkout. Available methods can depend on device, currency, location, order value, and provider eligibility.

How do I contact support?

Use the details below and include enough product or order information for us to investigate.

Are cookies, analytics, or advertising technologies used?

Shopify storefront, checkout, fraud prevention, security, and analytics functions use necessary technologies. Optional analytics or advertising tools operate only when enabled and subject to applicable consent controls.